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Complaints about care

Getting help if things go wrong

You have a right to receive quality care at a standard that meets your needs. For most people, the care they receive will be just right. But if you or someone you love isn’t happy, there are things you can do to get it sorted.

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Understanding mental capacity

Losing your mental capacity can be a daunting prospect, however the sooner you plan on how to deal with it, the more in control you can be.

Your mental capacity

Finding care

Whether you need some help at home or want to find out more about Care Homes in your area, we have information on where to search and what questions to ask.

Finding care

Care needs assessment

Your local authority could help you to get the right support in place, whether you’re in need of care yourself or looking after someone else.

Local authority assessments